Sometimes it seems that your internet connection is not as fast as it should be. Intermittent problems are hard for ISPs to fix, but it helps if you can give their technicians some accurate information to work on. Use the site www.speakeasy.net/speedtest to run several speed tests on your connection, choosing a server from the menu that resides in a city nearby your location. Run the test several times, perhaps using several PCs if you have a network. If your problem is intermittent, you may need to keep a log over several days and give the resulting information to the ISP’s technicians.